Reservations and Cancellation Policies:

Deposit in full is due at time of reservation.  Reservations are not held until payment in full is received by Paws R Us Pet Services or both parties in writing agree upon special arrangements. 

Reservations and/or service request made less than forty-eight (48) hours notice will incur a last minute fee of $5.00 per reservation and/or service request.

Reservations are made to plan sitter availability to clients.  Therefore, clients returning home early will be required to pay for the reserved amount of time scheduled including travel time. 

Clients will not have to pay for scheduled Special Services not preformed.

All requests for services before 10:00 am or after 5:00 pm will incur an additional fee.

Cancellation Charge Schedule effective 4/1/2014 (% applies to entire service period total) excluding holiday reservations and cancellations:

                   0 - 48 hours prior to any service: Payment in full is charged (no refunds)  

                   3 - 7 days prior to service:  20% of service total is due (equals an 80% refund)

                   8 days prior to service or more:  No charge, refund in full.

Holiday Reservations and Cancellations Policies:

The following holidays apply to the holiday reservation and cancellation policies: New Years Day, Martin Luther King, JR. Day, President's Day, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day.

Deposit in full is due at time of reservation.  Reservations are not held until payment in full is received by Paws R Us Pet Services.

Holiday Cancellation Charge Schedule:

                   0 - 48 hours prior to any service: Payment in full is charged (no refunds)  

                   3 - 7 days prior to service:  50% of service total is due (equals an 50% refund)

                   8 days prior to service or more:  No charge, refund in full.